+5999 683 5626
reservations@powerboat-caribbean.com
Powerboat Caribbean

FAQ

Payment

You can book online and pay with a credit card. If you don't have a credit card, please send us a WhatsApp message.
Paying in cash is possible, but you must come to pay at least 48 hours before the start of the tour. Please send us a message on WhatsApp.
You can book online and pay with a credit card, iDeal, Google Pay, or Apple Pay. If you don't have a credit card, please send us a WhatsApp message or an email.

Cancellation & refunds

All cancellations must be sent to and confirmed by reservations@powerboat-caribbean.com
The following cancellation policies apply for tours:

  • Cancellation more than 72 hours prior to the tour: 100 % refund
  • Cancellation 24 to 48 hours prior to the tour: 50 % refund
  • Cancellation less than 24 hours prior to the tour: no refund.

Any last minute bookings that have not been paid yet but confirmed by us are subject to the same rules.
This means that even if we agree with you that you can pay cash, we would still apply the rules as above
for cancelling.

No show = no refund.

Our tours are small-scale and 1 cancellation of 2 people is 20 % of our daily turnover. We ask for your
understanding in this.

The boats

We advise people with back, neck, or other complaints not to book a Powerboat tour. The sea around Curaçao is quite rough for 80% of the year, with high waves and a lot of wind. This makes a Powerboat trip very spectacular but less suitable for people with physical complaints. Unfortunately, pregnant women cannot join a day trip either. However, they can join a Spanish Water tour (calm inland water).
We have three boats in our company. Depending on the tour and the number of participants, we schedule the boats accordingly. We find all three boats to offer a similar experience. The largest boat can accommodate up to 18 people, and the smallest can hold up to 8. They all travel at about the same speed. If you have a preference for a specific boat, please send us a message, and we'll see what we can do.
One of our unique selling points is that the chance of getting seasick is very small, much smaller than on other boats! This is mainly because we travel quickly and you are in the open air. Additionally, it's important to keep in mind that you won't get seasick. Check out Tripadvisor to read reviews from people who normally get seasick but didn’t with us.

Other

You do not need to be able to swim, but please let us know when booking and we will ensure that the crew pays extra attention to you.
You know your child best. If he/she likes roller coasters and is not afraid of speed then it is possible. We have had children aged 4-5 years on board before. Our experience is that small children sometimes find it scary. But, as mentioned, you know your child best. A Powerboat trip is completely safe for small (and large) children.

We recommend wearing clothing that can get wet (sports clothing). A towel, cap/hat and sunscreen is definitely a good idea. If you have sunburn, be careful not to apply sunscreen and then immediately jump into the sea. A UV shirt (rashguard) actually provides the best protection against the sun. We also sell these in our webshop.

We do not offer a pick-up service ourselves. We are happy to help you arrange a taxi.
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